Two great customer service people in one week! On Sunday I went to Jones New York to find a plain white blouse (harder to find than you would imagine). They had one in my size that was perfect, but it had a rip in the seam. So, the sales lady called another store and had one shipped to me. I got it for less, too, even with shipping since it was from an outlet store. Today I went to Gates Auto Body to have an estimate done on my broken driver's door latch. Not only did the guy fix it in the spot, but he did it for free.
In a world full of snotty and rude "customer service" people, it is great to find those that actually go the extra mile, and do so cheerfully. It is good for their businesses, also. I know I will go back, and I will recommend them to others (as I'm doing now).